EARN $80,000 - $100,000 + Super | Based On Experience
Growth & Career Opportunities | National Client Portfolio
EARN $80,000 - $100,000 + Super | Based On Experience
Join An Australian RegTech Innovator In Macquarie Park
Growth & Career Opportunities | National Client Portfolio
About The Company
Our client is an Australian technology company delivering an innovative RegTech platform purpose-built for the gaming and hospitality industry.
Their end-to-end compliance solution simplifies AML/CTF obligations through identity verification, transaction monitoring, payout management, and regulatory reporting, helping venues stay compliant while improving operational efficiency.
With a solid focus on innovation, customer success, and regulatory excellence, the business is experiencing significant growth and remains committed to supporting clubs, pubs, and casinos across Australia with industry-leading technology solutions.
About The Opportunity
The primary purpose of this position is to manage key customer relationships while providing technical expertise and strategic guidance to ensure successful implementation, adoption, and ongoing optimisation of the company's compliance platform.
Some of your responsibilities will include:
Acting as the primary technical point of contact for assigned customer accounts
Building and maintaining long-term relationships with venue operators and key stakeholders
Leading customer onboarding,



implementation, and technical enablement activities
Providing technical advice and best-practice recommendations to maximise platform performance
Supporting and gathering feedback from customers with system configuration, integrations and upgrades
Collaborating with Product, Implementation, and Support teams to deliver successful customer outcomes
Conducting technical demonstrations, workshops, and proof-of-concept presentations
About You
The successful candidate will have:
Minimum 5 years' experience within the gaming, hospitality, or RegTech industries
Strong technical account management or customer success experience
Excellent stakeholder management and relationship-building skills
Outstanding written, verbal, and presentation skills
Ability to confidently engage with senior leaders and executive stakeholders
Strong organisational skills with the ability to work autonomously
What's in it for You?
Laptop & Mobile Phone Provided
Join AFast-Growing Australian Tech Business
Work With AnInnovative RegTech Platform
Build Relationships AcrossMajor Venues
Long-Term Career GrowthOpportunities
Collaborative &Supportive; Team Culture
Exposure ToIndustry-Leading Technology
Opportunity ToInfluence Product Development
Play A Key Role In Customer Success
Immediate StartAvailable For the Right Candidate
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📌 Account Manager (New South Wales)
🏢 RecruitShop
📍 New South Wales