Puig is a third-generation family-owned fashion and fragrance business based in Barcelona, founded in **** by Antonio Puig.
Our company's entrepreneurial spirit, creativity and passion for innovation has made Puig a challenger in the beauty and fashion world.
Present in fashion and in the three prestige beauty categories (fragrances, makeup and dermo-cosmetics) our brand portfolio generates engagement through evocative storytelling that connects with people's emotions.
Puig creates unique and highly desirable beauty and fashion Love brands that empowers people to reinforce their self-esteem and find their own expression, in a family company that aims to leave a better world for the next generation.
Our Australian portfolio includes Global Brands such asCarolina Herrera, Rabanne and Jean Paul Gaultier.
About The Role
The key objective of the Puig Fragrance Specialist is to be a customer centric Brand Ambassador.
As a Puig Fragrance Specialist, you will deliver exceptional customer service and promote Puig brand awareness through understanding and effectively responding to customer needs in order to achieve and exceed budgeted sales.
This role will be based at ourMyer Pacific Fairlocation and will be consistent of approximately 25 hours per week and requires availability on across weekdays and weekends.
Duties
Consulting and educating customers on the features and benefits of Puig products
Actively attracting new customers and maintaining our existing loyal customer base
Achieve budgeted sales targets by recommending and selling products in line with customer requirements
Attend relevant training sessions in order to drive product knowledge and enhance selling skills
Upholding the exceptional in-store experience and store presentation that Puig is regarded for
Drive Puig activation and promotional events in line with business objectives
Build positive relationships with in-store management, Account Managers and Head Office team
Our ideal Fragrance Specialist
Previous retail industry/ guest services experience (preferably within beauty or fragrance)
Passionate about retail, fragrance and beauty
Strong written and verbal communication skills
Experience in generating customer loyalty and maintaining a strong client base
Understanding of targets, sales tracking and reporting
Excellent customer service skills with an empathic, collaborative approach
Flexibility and availability to work a varied roster in line with store trading hours
Advantages & Culture
Very competitive hourly rate of pay
Opportunities for career development and growth
Collaborative team environment
Opportunity to work with global Luxury brands
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