Communication & Stakeholder Engagement Administrator
At GCI Solutions, we are committed to maintaining, renewing and improving the performance of water and wastewater assets across the Gold Coast through the Asset Lifecycle Delivery Service program.
As ourCommunications & Stakeholder Engagement Administrator, you will play a key role in supporting communications and community engagement activities that connect our projects with customers, stakeholders and the broader community.
Based in Bundall, this role will provide administrative and engagement support across a diverse portfolio of infrastructure projects, ensuring stakeholders are informed and community relationships are maintained throughout project delivery.
Key responsibilities include:
Supporting the delivery of project related community engagement activities
Assisting with stakeholder enquiries, complaints and community communications
Coordinating the printing and distribution of project notifications and communication materials
Maintaining stakeholder databases and registers
Providing administrative support for website updates, social media content and reporting activities
Assisting with internal communications including newsletters, posters, event invitations and other collateral
Attending customer and community engagement meetings and supporting stakeholder negotiations where required
What We're Looking For
To be successful in this role, you will bring robust communication and organisational skills together with a customer focused approach and a passion for stakeholder engagement.
You will demonstrate:




Exceptional written and verbal communication skills
Strong administration and interpersonal skills
High attention to detail and excellent time management capability
The ability to work independently and manage competing priorities
Flexibility and adaptability when working across multiple stakeholders and projects
Experience supporting communications, stakeholder engagement or community relations activities will be highly regarded
A current C Class Driver Licence
A willingness to complete an International Association of Public Participation (IAP2) Certificate
What We Offer
A supportive and collaborative team environment
The opportunity to contribute to meaningful infrastructure projects that support local communities
Training and professional development opportunities
A commitment to safety, wellbeing and continuous improvement
A workplace that values diversity, inclusion and respect
Career development opportunities within a leading infrastructure and services organisation
About Energy & Utilities
Energy & Utilities delivers end to end engineering, construction and maintenance services that keep critical infrastructure operating across Australia and New Zealand.
We are an employer that acknowledges and embraces the importance of our people's diverse experiences, talents and cultures.
As an inclusive employer, we welcome applications from everyone.
Our aim is to create a workforce that reflects the communities in which we operate and to provide a workplace where everyone feels respected, valued and empowered to reach their full potential.
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📌 Communication & Stakeholder Engagement Administrator (Queensland)
🏢 Downer
📍 Queensland