Customer Service Field Team - South Windsor

Our client is a leading provider of pet cremation services in Australia with a national footprint. This role contributes significantly to providing premium customer service by supporting the operations team and Area Managers in carrying out after pet care services in a qualified and compassionate manner supporting the company’s purpose in “Honouring a lifetime of unconditional love”.

Responsibilities
Carry out the collection and transfer of pets from vet clinics.
Carry out home collection of pets as required.
Deliver Ashes back home to clients.
Assist the Client Care Team with urgent vet or home collects.
Develop and maintain a high level of customer service delivery with Veterinary Owners and Practice Managers to develop and promote the business as required.
Communicate and follow-up with clients and vets as required.




Demonstrate effective and explicit communication with compassion and in a qualified manner.
Delivery of brochures, body bags and sharps containers to veterinary practices as required.
Attend team and company meetings as required.
Handling of payments from client including cash, cheque, and credit card transactions.

Requirements
Valid C Class Driver Licence
Effective verbal and interpersonal skills
Exceptional customer focus and service orientation
Ability to effectively manage multiple tasks
Maintain a positive attitude whilst under pressure

Aboriginal and Torres Strait identified candidates are encouraged to apply.

Additional information
Fulltime hours, casual ongoing
South Windsor area
Monday-Friday
J-18808-Ljbffr

📌 Customer Service Field Team South Windsor
🏢 Asquith Workforce
📍 Windsor