Lead One of Newcastle's Premier Waterfront Hospitality Venues
Location:Newcastle East, NSW
Position:Full-Time
About Oceane Hotel
Oceane Hotel is one of Newcastle's iconic waterfront hospitality destinations, offering premium dining, vibrant bars, private events and exceptional customer experiences overlooking Newcastle Harbour.
We're continuing to invest in our venue, our people and our guest experience, and we're looking for an energetic, qualified and hands-onDuty Managerto join our leadership team.
This is an opportunity for someone who enjoys leading from the front, thrives in a fast-paced environment and wants to build a long-term career with a growing hospitality business.
About the Role
As Duty Manager, you'll be responsible for the day-to-day operation of the venue while delivering exceptional service standards and supporting our management team.
You'll lead shifts across the venue, coach staff, ensure compliance and create memorable guest experiences every day.
No two days are the same, making this the perfect role for someone who enjoys variety, leadership and hospitality.
Your Responsibilities
Lead daily venue operations across restaurant, bar and functions
Deliver outstanding customer service and resolve guest concerns professionally
Supervise, motivate and develop front of house team members
Ensure high presentation and cleanliness standards throughout the venue
Open and close the venue
Manage cash handling and end-of-day procedures
Coordinate bookings, walk-ins and large functions
Work closely with the kitchen and management teams
Ensure compliance with RSA, WHS and liquor licensing requirements
Assist with staff training and performance management
Drive a positive workplace culture through leadership and accountability
About You
Has previous experience as a Duty Manager, Assistant Manager or Supervisor
Is passionate about hospitality and customer service
Leads by example with a positive attitude
Can remain calm under pressure
Is organised and highly reliable
Has excellent communication and leadership skills
Is flexible to work evenings, weekends and public holidays
Current NSW RSA Competency Card
Previous hospitality leadership experience
Strong food & beverage knowledge
Availability across a rotating roster
Why Join Oceane Hotel?
Work in one of Newcastle's most iconic waterfront venues
Join a supportive and professional leadership team
Genuine career progression opportunities
Ongoing leadership development and training
Work with a passionate team committed to excellence
Competitive salary package based on experience
Ready to Join Us?
If you're an experienced hospitality leader looking for your next opportunity with one of Newcastle's premier venues, we'd love to hear from you.
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📌 Duty Manager (New South Wales)
🏢 ConceptCo
📍 New South Wales
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