5d ago , from Illawarra Mercury Job Board
Rainbow Families Australia is the leading voice for LGBTQ+ families in Australia.
Founded in ****, we are a proudly community led organisation governed by a Board comprised entirely of LGBTQ+ community members.
We connect, support, and empower LGBTQ+ families through community programs, peer support, advocacy, and education.
Our work is grounded in the belief that every LGBTQ+ family deserves to live fully, safely, and with access to the services and support they need.
This role sits primarily within our newly funded LGBTQ+ Antenatal Education and Support Program, supported by the NSW Ministry of Health over three years.
It also supports Rainbow Families' broader NSW events program.
It is an exciting opportunity to join a small, passionate team and play a central role in programs that make a direct and meaningful difference to LGBTQ+ families.
Purpose of the Position
The Community Engagement Coordinator is responsible for the coordination, administration, and delivery of the LGBTQ+ Pregnancy Support Program, as well as coordination of Rainbow Families' NSW community events program and coordination of our Antenatal Education program.
This includes coordinating antenatal and newborn care education classes, facilitating the fortnightly Pregnancy Support Group, managing participant registration and communications, coordinating NSW community events such as Mardi Gras festival events, Family Pride, Halloween Disco, and the Making Rainbow Families Seminar, and supporting program evaluation and reporting.
Hours of Work
Part time, 0.4 FTE (15 hours per week).
Due to the nature of the role, fortnightly evening work and occasional weekend work will be required.
3 years (fixed term)
Location
NSW.
This is a hybrid work from home role.
The successful candidate must be based in NSW and available to attend in‐person program delivery in Sydney as required.
Key Responsibilities
Coordinate the scheduling, logistics, and delivery of eight half-day education classes per year
Facilitate the fortnightly Pregnancy Support Group (20 sessions per year, fortnightly evenings), delivered primarily online via Zoom
Manage participant registration including waitlists, confirmations, and pre‐class communications
Prepare and distribute participant materials, resource packs, and digital handouts prior to each class and support group session
Coordinate and brief facilitators and guest specialists for support group sessions and antenatal classes
Set up and manage hybrid delivery technology (Zoom, projector, audio etc) for all sessions




Maintain a live directory of LGBTQ+ affirming local health district services across NSW and facilitate warm referrals for participants
2. NSW Community Events
Plan, coordinate and deliver Rainbow Families' NSW community events program, including Mardi Gras festival events, Family Pride, Halloween Disco, Resilience Camp and the Making Rainbow Families Seminar
Liaise with community members, vendors, speakers, suppliers, and all relevant internal and external stakeholders across event logistics
Ensure all logistical requirements are accurately documented, communicated, and managed to a high standard
Coordinate volunteers for events, providing clear briefings and on‐the‐day support
Provide hands on assistance at events, including occasional weekend events
Produce post event reports, participant evaluations, and analysis to support continuous improvement
Support the Marketing Coordinator with the promotion of events to maximise community participation and organisational impact
Manage event budgets responsibly and transparently, in accordance with Rainbow Families' financial policies
3. Community Engagement
Respond to participant and community enquiries via phone, email, and social media in a timely and culturally responsive manner
Promote the antenatal program and community events through Rainbow Families' email newsletter, social media channels, and community networks, working closely with the Marketing Coordinator
Build and maintain referral relationships with LGBTQ+ affirming IVF clinics, fertility specialists, obstetricians, GPs, midwives, and community organisations across NSW
Support participants to connect with the broader Rainbow Families community, including the New Parents' Group, playgroups, and other programs
4. Monitoring, Evaluation and Reporting
Administer pre and post event surveys, and compile participant feedback data
Track and record attendance, demographics, and referral data for all classes and support group sessions
Produce post event reports for community events and contribute to grant acquittals as required
Support the Executive Officer in preparing program and financial acquittal reports
5. Stakeholder Relationships
Develop and maintain robust relationships with clinical guest speakers, venue partners, event suppliers, and LGBTQ+ community organisations across NSW




Maintain and establish connections with like minded community groups to support peer parent engagement across urban and regional communities
Represent Rainbow Families at relevant community events, sector forums, and referral network meetings
Essential Qualifications, Skills and Experience
Demonstrated understanding of the needs and experiences of LGBTQ+ families
Experience coordinating and facilitating education programs, community programs, or events in a community services, health, or NFP setting
Robust organisational and administrative skills with the ability to manage multiple tasks and deadlines independently
Excellent written and verbal communication skills, including the ability to engage with sensitivity and cultural competency
Experience with hybrid (in person and online) event and program delivery, including Zoom or equivalent platforms
Ability to work collaboratively within a small team and build effective relationships with a range of external stakeholders
Ability to work fortnightly evenings and occasional weekends as required
Current NSW Working with Children Check and National Police Check (or willingness to obtain prior to commencement)
Highly Desirable
Lived experience as part of a rainbow family
Background in community health, social work, midwifery, nursing, or allied health
Experience facilitating peer support groups or community education programs
Knowledge of the NSW health system, including local health district services and referral pathways
Core Competencies
Warmth, empathy, and genuine commitment to LGBTQ+ community wellbeing
Cultural competency and inclusive practice particularly in relation to gender diverse and trans communities
Initiative and proactive problem solving
Attention to detail and thoroughness across both program delivery and event coordination
Resilience and adaptability in a small, dynamic organisation
High level interpersonal, oral, and written communication skills
Equity and Diversity
Rainbow Families is dedicated to equitable and inclusive hiring practices and understands the benefits of a diverse workforce.
Aboriginal and Torres Strait Islander peoples, people with disability, parents and carers, and people from culturally and linguistically diverse backgrounds are encouraged to apply.
Candidates from the LGBTQ+ community or with a solid connection to the LGBTQ+ community are strongly encouraged to apply.
Applications will be assessed on the basis of demonstrated capacity and commitment to perform the role, rather than on formal qualification alone.
by 14th August ****
If you require any reasonable adjustments in completing this process, please contact us so that we can support your application.
#J-*****-Ljbffr

📌 Community Engagement Coordinator (New South Wales)
🏢 Rainbow Families
📍 New South Wales