Refresco is seeking an experienced Quality Control Leading Hand to provide leadership in the development and execution of State Technical Standards and drive quality excellence across our plant operations.
This is a hands‐on leadership role responsible for managing the site Quality Control function, ensuring compliance with food safety standards, and supporting continuous improvement initiatives.
About the Role
Reporting to the Quality Manager, you will lead the Quality Control team and ensure all plant activities meet internal standards, customer requirements, and regulatory expectations.
You will play a key role in driving food safety, process compliance, and product quality, while developing team capability and fostering a culture of continuous improvement.
Key Responsibilities
Lead the development and implementation of plant technical policies and processing parameters
Ensure effective execution of company procedures at site level
Direct and lead the Plant Food Safety Team
Manage and develop the Quality Control team, including 24/6 roster coverage
Provide training and ongoing capability development for team members




Ensure compliance with internal quality standards and customer requirements
Investigate non-conformances and implement corrective actions
Analyse trends and report on performance to support continuous improvement
Review supplier performance as required
Collaborate with the National Technical Team
Support Production and Engineering teams with quality-related matters
About You
Minimum 5 years' experience in the Food & Beverage industry
Tertiary qualification in Food Science, Food Technology, or a related discipline
Strong knowledge of Quality & Environmental Management Systems and Food Safety standards
Proven ability to implement procedures and drive corrective actions
Experience leading or mentoring teams in a manufacturing environment
Strong communication and stakeholder engagement skills
A proactive approach with a strong commitment to continuous improvement
Why Join Refresco?
Chance to lead and influence site quality performance
Work within a global organisation with strong growth
Supportive team environment focused on development and improvement
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📌 Quality Control Leading Hand (Queensland)
🏢 Refresco Australia
📍 Queensland