Residential Aged Care Quality & Compliance Officer
Residential Aged Care Quality & Compliance Officer
The Opportunity
An established residential aged care provider is seeking an experienced Quality & Compliance Officer to join its corporate quality team.
Based at the organisation's head office in Gordon, you will support a portfolio of 4–5 residential aged care homes, working closely with site leadership teams to strengthen compliance, improve quality outcomes and embed sustainable change.
This is a hands‐on and relationship‐focused position suited to someone who enjoys partnering with homes, supporting staff and making quality and compliance feel practical and achievable.
Key Information
Salary of $135,000–$140,000 + superannuation
Supporting a portfolio of 4–5 residential aged care homes
Regular travel to homes across the portfolio
Free onsite parking
Supportive and collaborative corporate team
Career development and progression opportunities
Residential Aged Care Quality & Compliance Officer
The Opportunity
An established residential aged care provider is seeking an experienced Quality & Compliance Officer to join its corporate quality team.
Based at the organisation's head office in Gordon, you will support a portfolio of 4–5 residential aged care homes, working closely with site leadership teams to strengthen compliance, improve quality outcomes and embed sustainable change.
This is a hands‐on and relationship‐focused position suited to someone who enjoys partnering with homes, supporting staff and making quality and compliance feel practical and achievable.
Key Information
Salary of $135,000–$140,000 + superannuation
Full‐time, permanent position
Supporting a portfolio of 4–5 residential aged care homes
Regular travel to homes across the portfolio
Free onsite parking
Supportive and collaborative corporate team




Career development and progression opportunities
What You'll Be DoingConduct desktop and onsite quality and compliance audits
Support homes to maintain compliance with aged care legislation and standards
Identify gaps in practice and assist sites with corrective action plans
Build robust working relationships with site leaders and employees
Attend monthly quality and operational meetings
Provide education, guidance and coaching to home‐based teams
Support policy reviews, implementation and rollout
Assist with complaints, incidents and investigations
Prepare reports relating to audits, quality indicators and compliance
Support continuous improvement and change management initiatives
Monitor regulatory updates and communicate changes across the organisation
About You
To be considered for this position, you will have:Current AHPRA registration
At least two years of quality and compliance experience
Extensive experience within residential aged care
Strong knowledge of the Aged Care Quality Standards and regulatory requirements
Demonstrated experience conducting audits and implementing improvements
Strong communication and relationship‐building skills
The ability to influence and support teams through change
A practical, approachable and solutions‐focused working style
A current driver's licence and willingness to travel between homes
Experience with LeeCare, electronic medication management systems or Moving on Audits would be highly regarded.
What Success Looks Like
Success in this position will be built around becoming a trusted support for the homes and developing positive relationships with leaders and employees.
You will be able to identify areas for improvement while communicating change in a supportive and practical way.
Rather than making compliance feel overwhelming, you will help teams understand what needs to change, why it matters and how they can achieve it.
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📌 Residential Aged Care Quality & Compliance Officer (New South Wales)
🏢 E4 People
📍 New South Wales