Sydney's Northern Beaches | Full time | Mon–Fri, 8am–4pm
Since ****, Kids Gourmet Food has delivered fresh, nutritious, chef-quality meals to childcare centres across Sydney, Brisbane, Canberra, and Melbourne. We're the national leader in our space — and our close-knit Northern Beaches team is the engine behind it all. As we grow, we're looking for a Customer Service & Sales Support Assistant to grow with us.
The Role
You'll be the first voice our customers hear and the steady hand that keeps things running smoothly behind the scenes. Working closely with our Operations, Business Development, and Logistics teams, you'll make sure every interaction, big or small, leaves people feeling genuinely looked after.
What You'll Be Doing
Owning the customer experience end-to-end: every call, every email, every time
Resolving enquiries and issues quickly, professionally, and with a smile
Partnering across teams to get customers the answers they need, fast
Keeping our CRM and customer accounts accurate and up to date




Supporting the Sales Team with day-to-day customer activity
Pitching in on office admin: reporting, filing, and data entry
What You Bring
2+ years' experience in customer service or sales support
A warm, confident communication style: phone, email, and in person
Sharp organisational skills and a knack for juggling priorities calmly
A solutions-first mindset and genuine love of problem-solving
Solid CRM skills, plus comfort with Excel, Word, and PowerPoint
A collaborative spirit: equally happy in a team or flying solo
Bonus points for experience in food or childcare
Why You'll Love It Here
Real responsibility. Genuine variety. A tight-knit team where your work actually matters, backed by the resources and reputation of an industry leader.
Only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Customer Service (New South Wales)
🏢 KG Foods
📍 New South Wales