About Viega
Viega is a world-leading manufacturer of plumbing and heating systems, recognised for quality, innovation, and sustainability. With over 120 years of history, we're shaping the future of the industry through cutting-edge technology and a strong focus on people. Our Australian team is growing, and we're looking for a dedicated
Sales Coordinator
to join us.
The Opportunity
Embark on a rewarding role as a Sales Coordinator, where you'll be the frontline ambassador, sculpting positive and memorable customer interactions. Your responsibilities will encompass managing inquiries, orchestrating seamless order processes, adeptly resolving issues, and delivering valuable information to significantly elevate overall customer satisfaction. Join us in crafting enduring impressions with every customer touchpoint. This is your opportunity to shape extraordinary customer experiences!
What You'll Do
Respond promptly to customer inquiries via phone and email
Accurately process orders and coordinate timely deliveries
Provide clear information about our products and services
Investigate and resolve customer issues efficiently




Maintain accurate records of orders, interactions, and feedback
Work closely with sales and logistics teams to keep customers informed and supported
What You'll Bring
Previous experience in a customer service or coordination role
Minimum 2+ years of customer service or coordination experience required
Excellent communication and organisational skills
Strong attention to detail and ability to multitask in a fast-paced environment
Proficiency in Microsoft Office Suite (especially Excel) and CRM systems (2+ years experience)
A team-oriented, positive, and customer-focused approach
(Desirable) Experience in the plumbing or building industry
(Desirable) Knowledge of MYOB and Salesforce
Australian work rights are required for this position
Why Viega?
You'll be joining a supportive, collaborative team that values initiative and professional growth. At Viega, you'll have the prospect to make an impact in a business that's recognised globally yet proudly grounded in Australia.
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📌 Customer Service Coordinator (Sydney)
🏢 Viega
📍 Sydney