Silkari Suites at Chatswood is perfectly located in the heart of Chatswood's shopping, dining and entertainment precinct. Offering a range of contemporary studio, one- and two-bedroom apartments, we pride ourselves on delivering warm hospitality and exceptional guest experiences.
We're looking for a
customer-focused Guest Servies Agent
to join our friendly and professional team.
Your Responsibilities
Greet, check-in and check-out guests with genuine warmth and efficiency
Handle guest enquiries via phone, email and in person
Process daily transactions and balance shifts accurately
Issue room keys while maintaining guest privacy and security
Deliver personalised recommendations for dining, shopping and local attractions
Support the smooth day-to-day running of the front desk
Work collaboratively with the team to ensure exceptional guest service
Complete general administrative and hotel-related duties




What You'll Bring
A genuine passion for customer service
Excellent communication skills, both written and verbal
High attention to detail and strong multitasking ability
A positive attitude, strong work ethic and skilled presentation
Ability to work effectively both independently and as part of a team
Flexibility to work on a 7-day rotating roster
Why Join Us
At Silkari, you'll be part of a supportive and dynamic team where your contribution truly makes a difference. We value professionalism, teamwork, and the drive to create memorable guest experiences every day.
Please note: Only applicants with unrestricted rights to work in Australia will be considered.
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📌 Guest Services Agent (New South Wales)
🏢 Silkari Hotels
📍 New South Wales