Customer Service / Pharmacy Admin and Dispensary Support
Customer Service / Pharmacy Admin and Dispensary Support Full Time position for our Online Pharmacy.
The Company
Chempro Chemists is the Gold Coast's leading pharmacy group, with over 180locations across Southeast QLD and Northern NSW and growing. Our eCommerce businesses, Chempro Online, Pharmacy Direct Online and Chemist Australia pride themselves on exceptional customer care. Our pharmacists, customer service team, purchasers and warehouse teams work together to ensure timely and essential access to medications and other health and beauty products Australia wide.
Overview
We're seeking a friendly and efficient
Customer Service / Pharmacy Admin Support
team member to support patients and customers with inquiries, phone orders, and guidance on using our
website and mobile app
Key Responsibilities
Answer customer enquiries via phone
in a professional and empathetic manner
Take and process dispensary pharmacy orders over the phone
Guide patients




on how to use our website and mobile app (navigation, ordering steps, account access, etc.)
Look up information while speaking to customers
to provide accurate responses quickly
Support daily office operations in a
fast-paced environment
, meeting deadlines as required
Skills & Requirements
Solid communication skills and a patient-first attitude
Ability to be able to stay
composed
and reassure customers
Ability to
communicate clearly
with customers while
using systems to look up information simultaneously
Comfortable working in a
fast-paced office
with
deadlines
Excellent attention to
detail
and
reliability
Must be familiar with the
use
of a computer (you will be trained on the in-house programs)
Must be able to use a double-screen setup.
Position located in Molendinar and will be full-time, 8 am – 4 pm, Monday to Friday.
#J-*****-Ljbffr

📌 Customer Service / Pharmacy Admin And Dispensary Support (Queensland)
🏢 Chempro
📍 Queensland