Mayday is partnering with a respected organisation within the funeral services sector to recruit a Senior Funeral Consultant based in Geelong. This role is ideal for someone who is compassionate, highly organised, and service-driven, with the ability to support families through sensitive and meaningful moments while coordinating and delivering professional funeral services.
The Role
As a Senior Funeral Consultant, you will work closely with families and the local team to arrange and conduct dignified funeral services. You will play a key role in ensuring services run smoothly while providing empathetic, professional support to families during their time of need.
Key responsibilities include:
Meeting with families to arrange and coordinate funeral services in line with their wishes
Conducting and overseeing funeral services with professionalism and respect
Providing exceptional customer service to families, clients, and internal stakeholders
Supporting day-to-day operations at the Geelong location
Ensuring compliance with internal policies, procedures, and quality standards
Assisting with preparation, coordination, and service delivery as required
Contributing to a collaborative and respectful team setting
Supporting health, safety, and wellbeing standards in the workplace




About You
Essential:
Experience in a service-focused environment or ability to quickly learn
Current unrestricted driver's licence
Comfortable working in circumstances involving death, grief, and deceased persons
Strong communication skills with a calm, empathetic approach
High attention to detail and ability to follow instructions
Sensitivity and respect for diverse values, beliefs, and cultural practices
Physically and psychologically fit to manage manual handling, stress, and inherent role requirements
Willingness to participate in a 1 in 6 weekend on-call roster
Desirable:
Exposure to or understanding of the funeral services industry, or willingness to learn
Background in hospitality, retail, community services, or other people-focused industries
Why Apply?
Meaningful work supporting local communities in Geelong
Stable, long-term opportunity within an essential services industry
Supportive team culture with structured training provided
Opportunity to develop a unique and rewarding career path
If you are someone who values compassion, professionalism, and service excellence, we'd love to hear from you.
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📌 Senior Funeral Consultant (Geelong)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Geelong