BFX Furniture is looking for a motivated and organisedSales Support Officer(internally known as Production Sales and Support Officer) to join our team at our Head Office in Yandina.
This is a full time, 12-month fixed-term contract with the potential for extension or permanency.
You'll work Monday to Friday, 9:00am to 5:00pm, onsite at our Yandina Head Office.
In this role, you'll support our Sales, Customer Service and Production teams by helping process orders, tracking their progress, and ensuring information is communicated accurately across the business.
This is a great opportunity for someone looking to build their administrative career in a supportive team environment.
Key Responsibilities:
Process customer orders accurately using our internal systems
Respond to enquiries from internal teams regarding order status and product availability
Communicate with Production and Operations teams to help track order progress
Provide updates on stock availability and expected delivery dates
Monitor and manage tasks through our internal ticketing system
Assist with resolving order issues and escalating concerns when required




Support the sales team by providing accurate and timely information
Contribute to improving processes and team efficiencies
About you
Strong attention to detail and accuracy
Good communication and interpersonal skills
Ability to manage multiple tasks and stay organised
A customer-focused approach and willingness to help solve problems
Comfortable learning new systems and processes
Strong computer skills, including Microsoft Office (Outlook and Excel)
Experience using CRM, ERP or ticketing systems is beneficial but not essential
Experience with Dynamics 365 Business Central is advantageous but not required
Positive attitude and ability to work effectively within a team
Full-time employment offering stability in a growing Sunshine Coast business
Positive workplace culture that values initiative and teamwork
Work with a respected and growing Australian company
Weekly pay cycle
Access to our Employee Assistance Program (EAP)
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📌 Sales Support Officer (Queensland)
🏢 BFX Furniture
📍 Queensland