Are you an organized administrator with a can-do attitude and a background in hospitality?

As Workforce Coordinator, you will be responsible for liaising with both clients and staff members to achieve effective workforce outcomes. Focusing on both the day of operations and future allocations, you will be able to think on your feet to ensure optimal staffing coverage for our clients. A key part of your role will involve recruiting and onboarding temporary staff to meet fluctuating client demands.

Role Responsibilities
Work with QLD Team and other National key staff to ensure seamless operational activity
Forward planning and allocation of personnel
Management of high-volume incoming calls
Proactively identify solutions to meet workforce objectives




Prepare workforce reports including shift confirmations and coverage requirements
End to end recruitment and conducting various skills testing

Experience and Competencies
Highly developed administration skills and knowledge of MS Office
Previous hospitality and/or customer service experience
Demonstrable problem-solving skills and attention to detail
Solid time management and organisational skills
Excellent written and oral communication skills
Self-motivated and able to work both independently and as part of a team
This role requires availability to work a rotating roster across 6 days
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📌 Workforce Coordinator City Of Gold Coast
🏢 Pinnacle People
📍 City of Gold Coast