Amtac is seeking a Support Officer to be the first point of contact for customers and internal users of our SaaS applications such as WasteID, BackFlowID and KeysID.
You will handle telephone and email support, log tickets, and maintain CRM records with accuracy.
The role requires patience, robust communication, attention to detail, and the ability to manage high enquiry volumes across channels.
Training will be provided by existing staff, and the position is based at our Greenbank office in
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📌 Saas Support Specialist | Customer Care & Ticketing (Victoria)
🏢 Amtac Professional Services
📍 Victoria
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