Do you love connecting with people, creating memorable first impressions, and helping patients feel excited about transforming their smiles?
This is a rare opportunity to join an innovative specialist orthodontic practice on the Gold Coast.
Clear Smiles Orthodontics is looking for a Treatment Coordinator to become the friendly, confident face for our new patients, guiding them from first enquiry through to starting treatment.
This is a dynamic role where you'll first spend time training with the clinic and reception team to understand our treatments and technology.
You will confidently support patients through every step of their smile transformation journey.
Hours:
Hours:Monday to Thursday 7:30 am - 5:45 pm.
Enjoy great work-life balance!
What You'll Do
Train with our orthodontist and clinical team to understand orthodontic treatments appliances, and patient flow
Respond to new patient enquiries and create a WOW first impression
Conduct engaging new patient consultations alongside our Orthodontist
Present treatment options and discuss payment plans with clarity and confidence
Act as the main point of contact for new patients starting their smile journey
Follow up enquiries and nurture leads within our CRM system
Help drive practice growth through exceptional service and communication




Support marketing initiatives and engagement activities when required
Assist reception when needed to support the wider team and patient experience
About You
You'll thrive in this role if you are:
Warm, empathetic, and confident when speaking with people
Highly organised, detail-oriented, and calm in a fast-paced environment
Naturally curious and eager to learn, you like to understand the "why" and "how"
Comfortable discussing pricing, payment options, and treatment choices
Tech-savvy and quick to learn new systems and digital workflows
Experience in dental, healthcare, customer service, sales, or reception
(orthodontic experience is a bonus but not essential!)
Why Join Clear Smiles Orthodontics
Work with a progressive orthodontic practice using the latest digital technology
Structured training and mentorship to grow your skills and confidence
Supportive, energetic team culture where your contributions are valued
Clear growth opportunities pathways within the orthodontic field
Opportunities for ongoing professional development and training
Be part of a team that genuinely transforms lives through smiles
If you're ready to make a real difference in people's lives and build a rewarding career in orthodontics, we'd love to hear from you.
#J-*****-Ljbffr

📌 Treatment Coordinator - Orthodontics (Queensland)
🏢 Clear Smiles Orthodontics
📍 Queensland