AtCymra Life Sciences, we're leading the way in organic and sustainable medicinal cannabis solutions — and we're doing it with heart, innovation, and integrity.
Our team is passionate about improving lives through patient-first, science-led care.
Working at Cymra means joining a values-driven company in one of Australia's fastest-growing and most regulated industries.
We foster a positive, supportive work culture where every team member is empowered to grow, learn, and make an impact.
Work with Purpose.
Grow with Cymra.
AtCymra Life Sciences, we're leading the way in organic and sustainable medicinal cannabis solutions — and we're doing it with heart, innovation, and integrity.
Our team is passionate about improving lives through patient-first, science-led care.
Working at Cymra means joining a values-driven company in one of Australia's fastest-growing and most regulated industries.
We foster a positive, supportive work culture where every team member is empowered to grow, learn, and make an impact.
About the Role
We're on the lookout for a dedicatedSales Support Coordinatorto join our operations and customer service team.
This unique role blends warehouse duties with front-line customer and sales support — ideal for someone who is organised, reliable, and enjoys variety in their day.
You'll be responsible for ensuring smooth day-to-day operations in our warehouse, while also playing a key role in assisting patients, clinics, and pharmacy partners with product queries, order processing, and delivery coordination — all within aregulated, patient-focused environment.




Key Responsibilities
Warehouse Support
Execute warehouse operations, including picking, packing, receiving, and dispatching products, while ensuring accuracy, efficiency, and timely delivery
Monitor Stocktakes and maintain inventory levels
Manage deliveries to/from Post Office and logistics partners
Complete and manage essential documentation and compliance records
Manipulating and updating data to assist the organisation to make good and informed decisions
Monitor inventory expiry dates
Maintain strict chain of custody controls
Ensure compliant vault movements and audit-ready documentation at all times
Support regulatory reporting accuracy
Sales & Customer Support
Communicate professionally with patients, clinics, pharmacies, and vendors
Process online orders and assist with invoicing and documentation
Monitor and track deliveries, ensuring customer expectations are met
Support the team with admin and sales-related tasks
Provide a warm, informed, and compliant customer service experience
Help with invoice collection and Xero reconciliation
What You'll Bring
A positive, can-do attitude with strong attention to detail
Ability to follow procedures, particularly in a regulated setting
High level of initiative, reliability, and problem-solving
Experience in a warehouse, logistics, or admin role (preferred)
Strong communication and organisational skills
Comfortable learning/using current software (google suite, Xero, Cin7)
Requirements
Legal working rights in Australia
Current National Police Check
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📌 Sales Support Coordinator (New South Wales)
🏢 Cymra Life Sciences
📍 New South Wales