05 Aug
|
Epic IT – Managed AI - IT - Cybersecurity
|
Western Australia
05 Aug
Epic IT – Managed AI - IT - Cybersecurity
Western Australia
Epic IT – Managed AI - IT - Cybersecurity in Perth leads a quick-growing MSP/MSSP culture focused on service excellence and permanence.
The Service Team Lead will mentor Level 1 engineers, including offshore members, and own the daily service desk rhythm with strict response and resolution targets.
You will drive process excellence, ISO***** alignment, and ITIL workflows while acting as a calm escalation expert for challenging client situations, shaping a durable, client-centric operation.
#J-*****-Ljbffr
📌 Service Team Lead: It Support Leadership & Growth (Western Australia)
🏢 Epic IT – Managed AI - IT - Cybersecurity
📍 Western Australia