Security Officer | Townsville Shopping Centre
We are currently seeking motivated Retail Security Officers to join our team in a full-time rotating role, with additional opportunities available for part-time and casual employment.
Roster:
Full-Time roster is four days on then four days off, rotating through an 8 week cycle.
Part-Time & Casual roles also available.
As a Trident Security Officer, you will be responsible for providing a safe, welcoming workplace while maintaining a robust security presence on-site.
We are looking for individuals who are passionate about customer service, quick-thinking, and ready to be part of a professional and supportive team.
Your responsibilities will include:Providing high-quality customer service and front-line support
Identifying and resolving potential risks and issues proactively
Responding to all medical and security incidents
Accurately reporting and recording incidents during your shift
Using conflict resolution and de-escalation techniques effectively
To be successful in this role,
you will need:A current QLD Security License with valid Crowd Control function
Current First Aid and CPR certificates
Good written and verbal communication skills
A customer-first attitude with strong interpersonal skills
High personal integrity and grooming standards
What we offer:Full professional uniform provided
Stable, long-term employment opportunities
On-site training and ongoing professional development
A supportive, inclusive team environment
Trident Services Australia is a national leader in fully integrated service delivery, supporting retail centres and airports across Australia through comprehensive, client-focused solutions.
We are proud to provide high-quality security services at Townsville Shopping Centre.
Trident is an equal opportunity employer that values diversity and inclusion.
We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, and people from all backgrounds.
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