Coca-Cola Europacific Partners – Mackay QLD
We are Coca-Cola Europacific Partners (CCEP). We have 39,000 people serving 4 million customers in 31 markets. We combine the strength and scale of a large, multi-national business with an expert, local knowledge of the customers we serve and communities we support. We invest, employ, manufacture and distribute locally.
In Australia, our portfolio includes the Coca-Cola family of products and well-loved brands such as Sprite, Fanta, Monster and Mother Energy, Mount Franklin, Powerade, Billson's, and Grinders Coffee.
The Opportunity
We are seeking a motivated and customer focused
CDO Technician
to join our team, servicing the
Mackay (QLD) area
on a
Full-time, permanent basis
In this role, you will be the hero behind the scenes, supporting our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You'll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.
What's in it for you
Monday to Friday role
7:55 am start onsite, finishing at 4:00pm in line with the EA
Boost your earning potential with overtime and additional on-call/call-out allowances, with on-call duties shared across the team on a rotating roster every third week.
This is a hands‐on role ideal for a
trade-qualified Electrician or Refrigeration Technician
who enjoys working independently in the field. Experience with coffee machines or within a coffee service environment is highly regarded, though not essential.
Key Responsibilities
Safety First -
Uphold a strong safety culture, follow all OHS requirements,



and proactively identify risks
Customer Service -
Deliver a outstanding customer experience with professional, timely, and reliable service
First‐Time Fixes -
Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit
Quality Service -
Perform repairs and preventative maintenance to ensure optimal equipment performance
Efficiency -
Maximise time in the field, use parts effectively, and maintain accurate vehicle inventory
Processes & Systems -
Follow standard procedures and utilise IT tools to manage service calls and reporting
Teamwork -
Collaborate with your team and contribute to continuous improvement initiatives
Skill Development -
Continuously build your technical capability through training and hands‐on experience
About You
Trade qualified in Electrical or Refrigeration (will consider restricted licenses)
Confident communicator, able to engage effectively with stakeholders at all levels
Skilled at building and maintaining strong relationships with internal and external customers
Strong troubleshooting and fault‐finding skills with a solutions‐focused approach
Highly organized with excellent time management and the ability to work autonomously
Proactive mindset with a focus on continuous improvement
Comfortable using mobile/field service technology and IT systems
Full,



valid driver's licence (required for field-based work)
Background in coffee service or coffee machine maintenance
highly regarded.
What We Offer
Work with one of the world's most recognisable brands.
Grow your career through world‐class learning, development and progression opportunities across a global business.
Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.
Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.
Take part in our Employee Share Purchase Plan and share in CCEP's success.
Access wellbeing support for you and your family, including free and confidential counselling through our EAP.
If you're a hands‐on technician who takes pride in delivering great service and wants to work with industry‐leading equipment, we want to hear from you.
Ready to Make Magic Happen
Applications Close Monday 17th August ****
Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing matters to us.
When you join CCEP, you're stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long‐term growth, creating an environment where your ambition is backed and your career can thrive.
This role is subject to standard pre‐employment checks, which may include references, working rights, background checks and/or medical assessments.
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📌 Cdo Technician - Mackay Qld (North Mackay)
🏢 Coca-Cola Europacific Partners
📍 North Mackay