Torque Toyota are seeking 2 x
Service Advisor's
to join the busy team at Northlakes. The current vacancies are 1 x Dayshift Service Advisor 7am - 5.30pm Monday to Friday with over time paid rotating Saturday's 7am - 12noon & 1 x Afternoon Shift Service Advisor 1.30pm - 11pm Monday to Fridays.
For the right candidate, these roles have a Base wage with a lucrative commission structure with potential yearly earnings of $120k+ Annually.
Torque Toyota is part of the Eagers Automotive Group, the largest Dealer Network in Australia. We are one of the fastest-growing, exciting, and dynamic motor dealership groups in Australia.
We strive to provide employees with ongoing opportunities to challenge themselves, develop and grow their careers. We invest in our people by way of structured, tailor-made training programs hosted by automotive industry-specific experts.
At Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of
great people doing great things.
About this Role:
This role requires the Service Advisor to be genuinely motivated to deliver high levels of customer satisfaction by:
Providing optimal customer care by determining customers' needs and clearly communicating these needs to the workshop so that vehicles are fixed and delivered on time
Providing clear explanations of the job,



cost estimates and to keep customers informed of work in progress, any changes in costs and completion times
Selling additional work required
Maintaining an even flow of work
Organise, plan, monitor and control work orders
Coordinating the day-to-day operation of a very busy workshop
Previous experience as a service advisor will be highly regarded
Minimum of 1-2 years service advisor experience required
Experience with Toyota brand an advantage
Duties & Responsibilities:
Manage customer requirements on a daily basis from taking bookings, communicating with the customer ensuring accurate information is provided
Invoicing and providing an excellent explanation of the work performed
Carry out administrative tasks such as managing customer files, invoicing and booking additional work
Intermediate MS Office skills required for administrative tasks and system management
Meet sales and customer satisfaction targets
Must haves:
Valid QLD Drivers licence
Competent in the use of TUNE DMS an advantage
What's on offer:
Competitive remuneration package
Support from a dedicated and skilled team and manager
Ongoing Brand training and upskilling
The chance to work in a high performing, busy environment
Access to ongoing professional development and career progression within a national leading organisation
Employee purchase policy & discounted finance and insurance
Wellness initiatives: Gym Discounts
Employee assistance program - Coaching
Discounted private health insurance
Endless career opportunity!
Brand & Hub Awards!
As part of Eagers Automotive, we strongly believe in our Core Values:
Integrity | Inclusiveness | Owner's Mindset | Agility
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📌 Service Advisor / Various Opportunities (Queensland)
🏢 Torque Toyota
📍 Queensland