A high-growth, advisory-led accounting and consulting firm is seeking a
General Manager / COO
to lead operations and help scale the business into its next phase.
This is a
hands-on, second-in-command role
working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.
A high-growth, advisory-led accounting and consulting firm is seeking a
General Manager / COO
to lead operations and help scale the business into its next phase.
This is a
hands-on, second-in-command role
working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.
About the Firm
This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:
Business Services & Tax Advisory
SME structuring and commercial advice
Virtual CFO / outsourced finance solutions
Corporate and complex client work (including ASX exposure)
About the Firm
This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:
Business Services & Tax Advisory
SME structuring and commercial advice
Virtual CFO / outsourced finance solutions
Corporate and complex client work (including ASX exposure)
The firm is highly
advisory-driven
, focused on delivering commercial outcomes rather than pure compliance.
With a loyal and diverse client base spanning entrepreneurs, SMEs, high-net-worth individuals and corporate groups, the business has built strong momentum and continues to grow.
The culture is collaborative, hands-on and in-office, with no offshore model - ensuring quality delivery and strong team connection.
The Role
You will act as the
operational backbone of the business
,



driving structure, performance and alignment across teams.
Operations & Performance
Oversee day-to-day operations across multiple business units
Improve workflows, systems and delivery processes
Drive utilisation, capacity planning and workflow management
Implement reporting on key metrics (WIP, turnaround times, team performance)
Identify bottlenecks and implement scalable solutions
Leadership & People
Lead, mentor and support Managers and team leaders
Establish transparent accountability, roles and performance expectations
Oversee hiring, onboarding and team development
Strengthen communication and alignment across teams
Build a high-performing, collaborative culture
Strategy & Execution
Translate the Managing Partner's vision into execution
Drive firm-wide initiatives and operational improvements
Support scaling through improved structure and processes
Take ownership of internal coordination, freeing up leadership capacity
Commercial & Client Oversight
Improve visibility of profitability, margins and resource allocation
Support pricing, resourcing and operational decision-making
Ensure consistency and quality of client delivery
Contribute to growth initiatives and client strategy
About You
10+ years' experience in professional services (accounting, consulting or similar)
Proven experience in operations, practice management or leadership roles
Strong commercial acumen with a focus on performance and efficiency
Comfortable managing multiple teams and competing priorities
Systems and process-driven mindset
Why Join
True
#2 leadership role
with high autonomy
Work directly with an entrepreneurial Managing Partner
Opportunity to
shape and scale a growing firm
High visibility and genuine impact on business performance
#J-*****-Ljbffr

📌 General Manager / Chief Operating Officer (New South Wales)
🏢 Hedley Scott Recruitment
📍 New South Wales