Wayne Park Auto | Brisbane
Wayne Park Auto is not a typical mechanical workshop.
We are a leading independent European vehicle specialist working with brands such as BMW, Mercedes-Benz, Audi, Porsche, Volkswagen and Land Rover. Our clients care about their cars — and they expect communication, clarity and professionalism at a level far above the average workshop.
We are looking for a Service Advisor who can become the trusted link between our technicians and our clients.
This is a career role, not just a job.
Service Advisor — Premium European Workshop
About the Role
You will manage the entire customer journey — from first contact to vehicle collection — ensuring every client feels informed, confident and looked after.
You'll be working alongside experienced technicians in a structured, process-driven workshop environment where quality matters more than speed.
This role suits someone who enjoys people, organisation and problem solving — and takes pride in doing things properly.
Your Responsibilities
Booking vehicles and managing the daily schedule
Communicating with customers throughout the repair process
Explaining faults and repair recommendations in clear language
Preparing estimates and authorisations
Liaising with technicians and prioritising workflow
Handling invoicing and vehicle handover
Maintaining detailed job notes and documentation
Following up outstanding work and future maintenanceDelivering a premium customer experience every time




What We're Looking For
Experienced service advisor who knows how to put customers first — you must be organised, articulate and confident dealing with people.
Ideal backgrounds include:
Automotive service advisor (dealership or independent)
Parts interpreter wanting to move to front-of-house
Workshop controller
Someone mechanically minded who enjoys customer interaction and wants to step up
You will suit this role if you:
Communicate clearly and professionally
Stay calm under pressure
Are highly organised and detail-focused with a good understating of cars or ability to learn fast.
Take ownership of tasks instead of waiting to be told
Care about customer experience
Want a long-term position in a respected business
What We Offer
Stable full-time role (Monday–Friday)
Structured systems and processes (no chaos workshop)
Supportive team setting
Clean, professional working conditions
Ongoing training and skill development
Opportunity to grow into other roles as our business expands
Staff pricing on servicing and parts
Salary is negotiable based on experience and attitude.
Why Work With Us
Our customers keep their cars for years and trust us with vehicles they genuinely value.
We are building a business focused on professionalism, reputation and long-term relationships — not quick turnover.
If you want to work somewhere you're proud to represent, you'll enjoy this role.
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📌 Service Advisor (Brisbane)
🏢 Autohaus Technik
📍 Brisbane