We are seeking experienced and motivated leaders to join our restaurant team in North Lakes, Australia. We're looking for a Restaurant Manager, Assistant Restaurant Manager, and Shift Leaders who are passionate about delivering exceptional dining experiences while driving operational excellence. These leadership positions offer the opportunity to manage energetic teams, oversee daily operations, and contribute to the success of a thriving food service establishment. The ideal candidates will demonstrate strong decision-making abilities, a commitment to customer satisfaction, and the capacity to inspire and develop their teams.
Lead, mentor, and motivate restaurant staff to achieve performance goals and maintain high service standards
Oversee daily restaurant operations, including opening and closing procedures, inventory management, and facility maintenance
Manage staff scheduling, time-off requests, and workforce planning to ensure adequate coverage during all service periods
Monitor and control food costs, labor expenses, and other operational costs to achieve profitability targets
Ensure compliance with health, safety, and food handling regulations at all times
Train and onboard new team members, providing ongoing coaching and performance feedback
Handle customer concerns and complaints professionally, resolving issues to maintain customer satisfaction
Manage cash handling, reconciliation, and financial reporting procedures




Analyze sales data and operational metrics to identify opportunities for improvement
Communicate effectively with upper management regarding performance, challenges, and strategic initiatives
Maintain a clean, organized, and safe work environment for staff and customers
Coordinate with kitchen and front-of-house teams to ensure seamless service delivery
Qualifications
Minimum 2 years of management experience in a restaurant or food service environment
Proven track record of successfully leading and developing restaurant teams
Strong knowledge of food safety, health codes, and restaurant compliance requirements
Proficiency with restaurant POS systems and point-of-sale technology
Excellent time management and organizational skills
Demonstrated ability to analyze financial data and manage P&L; responsibilities
Strong interpersonal and communication skills with the ability to motivate diverse teams
Problem-solving abilities and sound judgment in high-pressure situationsCustomer service excellence and commitment to guest satisfaction
Experience with inventory management and cost control procedures
Ability to work flexible hours, including evenings, weekends, and holidays as required
Conflict resolution and mediation skills
Proficiency in restaurant management software and reporting tools (preferred)
Experience in multi-unit or fast-casual restaurant environments (preferred)
Knowledge of local Australian food service regulations and standards
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📌 Leaders - Restaurant Manager, Assistant Restaurant Manager & Shift Leaders (Queensland)
🏢 Guzman Y Gomez
📍 Queensland