Townsville Tourist and Lifestyle Village – Townsville QLD
Townsville Tourist and Lifestyle Village is seeking a friendly and professional
Receptionist (Part Time)
to join our team. This is a part time position based in Townsville QLD ****. As our Receptionist, you will be the first point of contact for visitors, residents, and callers, playing a vital role in creating positive first impressions and ensuring smooth day-to-day operations at our facility.
Key responsibilities
Greeting and welcoming guests, residents, and visitors with a warm and professional demeanour
Managing incoming telephone calls and directing them to the appropriate staff members
Maintaining the reception area to ensure it is clean, organised, and welcoming at all times
Processing visitor check-ins and managing sign-in procedures in accordance with facility policies
Handling general enquiries and providing information about facilities, services, and activities available
Assisting with administrative tasks such as data entry, scheduling appointments, and managing correspondence
Managing the reception desk independently during assigned shifts
What we're looking for
Experience with RMS (Reservation Management System) is preferred, however not essential.
Proven experience working as a receptionist or in a similar customer-facing administrative role
Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse groups of people
Strong organisational skills and the ability to multitask effectively in a busy environment




Proficiency with computer systems and office software, including email and scheduling programmes
A professional appearance and manner with a genuine passion for providing outstanding customer service
Reliability and punctuality, with the flexibility to adapt to part-time scheduling requirements
The ability to remain calm and composed when handling challenging situations or difficult interactions
What we offer
At Townsville Tourist and Lifestyle Village, we pride ourselves on creating a supportive and inclusive workplace. We offer:
Part-time working arrangements that allow you to maintain a healthy work-life balance
A friendly and welcoming team environment where your contributions are valued and recognised
Opportunities for professional development and training to enhance your skills
Access to staff facilities and discounts on village amenities and services
A supportive workplace culture that celebrates teamwork and collaboration
About us
Townsville Tourist and Lifestyle Village is a vibrant community destination that combines resort-style living with tourist accommodation and recreational facilities. We are dedicated to providing exceptional experiences for our residents, guests, and visitors in the heart of Townsville. Our mission is to create a welcoming, inclusive environment where people can enjoy quality time, build meaningful connections, and create lasting memories. We pride ourselves on our friendly team, quality service, and commitment to fostering a sense of community.
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📌 Receptionist Part Time (Townsville)
🏢 Townsville Tourist and Lifestyle Village
📍 Townsville