ARA Group in Northwest Sydney is looking for an experienced Level 2 IT Service Desk Analyst to join our agile team. This full time role focuses on resolving IT incidents, maintaining documentation, and supporting MS Teams, Zoom rooms, and cloud-based phone systems.
You will escalate to Level 3 when needed, contribute to project activities, mentor peers, and participate in a rotating shift roster between 6:00am and 5:30pm, with occasional interstate travel.
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📌 Level 2 It Service Desk Analyst – Troubleshooting Blacktown
🏢 ARA Group
📍 Blacktown
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