05 Aug
|
Langham-Hote
|
New South Wales
05 Aug
Langham-Hote
New South Wales
Night Audit Supervisor - The Langham, Sydney
Australia
Be the First to Apply
Job Description
About Langham Hospitality Group
A wholly-owned subsidiary of Excellent Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo.
With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, Sydney is the city's most exclusive harbourside address.
Nestled in the city's Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies.
Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney's most iconic experiences.
The Langham, Sydney invites our guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.
Outstanding five-star luxury hotel accommodation -
Spacious meeting and banqueting facilities
Exceptional restaurants and bars
Excellent leisure facilities, including a well-equipped fitness studio and swimming pool
For more information about the property, please visit: /
About the role
Reporting to the Front Office Manager and Assistant Night Manager, you will be responsible for:
In absence of the Assistant Night Manager - the management, security, and operational efficiency of the hotel (Housekeeping, Food & Beverage, Front Office) ensuring optimum guest and associate satisfaction during the night
Ensure the Night Audit function is performed with relation to roll of day, revenue capture and reporting, in line with relevant SOPs
In absence of the Assistant Night Manager - oversee the safety and security of all guests, associates and assets
Anticipate and resolve problems which impact on guest service
With the Assistant Night Manager - facilitate and monitor the implementation of The Langham Sydney WHS Management System and associated policies procedures, guidelines and programs
Perform tasks including – newspaper delivery, preparation and delivery of room service orders, assist guests with luggage and valet parking
Skill and Experiences
Previous experience in a similar role within luxury will be highly regarded
Ability to demonstrate a commitment to outstanding customer service
Possess a high standard of grooming and personal presentation
Excellent communication and interpersonal skills
Full working rights.
RSA & First Aid Certificate
Hold a current open manual driver's license
What We Offer
In return for your bespoke service to our guests and dedication to the hotel, we will offer you:
Opportunities for professional development and career growth within an international luxury hotel group
A supportive and inclusive team culture within a prestigious hotel environment
Complimentary meals and laundry
Complimentary Hotel nights at LHG Hotel and Resorts each year and food & beverage discounts
Employee Assistance Program
If you want to work in an elegant environment with an engaged team, that is committed to 'Knowing Our Guests and Building Great Memories',
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📌 Night Audit Supervisor - The Langham, Sydney (New South Wales)
🏢 Langham-Hote
📍 New South Wales