Fujitsu Australia seeks an experienced Major Incident & Problem Manager to lead end-to-end Incident and Problem management within our Service Management team. The role focuses on high-priority incidents, coordination of technical teams, and root-cause analysis to drive continual service improvement.
You will manage incident lifecycles, escalate where needed, produce reports, and ensure updates in ITSM platforms while aligning with Fujitsu processes and SLAs.
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📌 Strategic Major Incident & Problem Manager New South Wales
🏢 Fujitsu
📍 New South Wales
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