About Us

Muses Ceramics Australia is a leading importer and wholesaler of high-quality porcelain tiles. We pride ourselves on our competitiveness, wide product range, and commitment to inspiring the Australian market. As our business continues to grow, we are looking for an experienced and motivated Customer Service / Admin Assistant to join our friendly and supportive team.

The Role

This is a full time position, Monday to Friday, 7:30am – 4:00pm. In this role, you will provide exceptional customer service and sales support, working closely with our sales representatives and warehouse team. You must have prior, hands‑on experience in the tile industry and the ability to manage a busy and wide-ranging workload with professionalism and attention to detail.

Key Responsibilities
Develop and grow positive relationships with our existing customer base
Answer product and sales queries (phone, email, and in person)
Process customer and sales orders using our operating system




Organise pick-ups and deliveries with courier companies and manage daily delivery runs
Coordinate with sales and warehouse teams to ensure smooth operations
General administration duties and other tasks as required by management

Skills & Experience
Minimum 2 years’ hands‑on experience in the tile industry (essential)
Previous experience in a B2B customer service or sales support role
Proficiency in MS Office and Excel
Strong attention to detail with excellent time management and multi-tasking skills
Friendly, qualified, and solutions‑focused approach to customer service
Ability to work well both independently and as part of a team

What We Offer
Ongoing training and opportunities for professional development
A supportive, down‑to‑earth workplace culture
Opportunities for career progression as the company continues to grow
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📌 Customer Serviceb New South Wales
🏢 Muses Ceramics
📍 New South Wales