Civica is seeking a Level 2 Customer Application Support Analyst to provide advanced support for the Reflect & Recover solution, resolving complex issues with deep technical analysis. You will manage escalations from Level 1 and work with Level 3, product, engineering and operations to progress defects and enhancements.
This role suits someone who enjoys problem-solving, customer support, and collaborating across technical teams.
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📌 Senior 2nd Line Application Support Analyst Flexible Work Williamstown
🏢 Civica
📍 Williamstown
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