You’ll take ownership of the day-to-day operations of this asset, working closely with tenants and service providers. Your role is to make sure the asset runs smoothly, stays compliant and provides a positive experience for the community. You’ll manage contractors, oversee maintenance, monitor safety and support the long-term quality of the centre.
Key Responsibilities
Oversee all operational services, maintenance and compliance for the asset
Manage R&M; budgets, forecasting and monthly operational reporting
Coordinate and review contractor performance and service agreements
Ensure essential services testing, WHS checks and risk management requirements are met
Respond to incidents, maintenance requests and urgent issues as they arise
Maintain productive relationships with tenants and service partners
Look for opportunities to enhance presentation standards and improve operational efficiency
Skills and experience required for this role
Experience in facilities, property or retail operations
Robust knowledge of WHS, building compliance and contractor management
Confident managing budgets and operational workflows
Transparent communication skills and a steady, solutions-focused approach
Ability to prioritise effectively in a busy environment
Proactive, organised and attentive to detail
Lead operations for a key Townsville retail asset
Drive high standards, safety and continuous improvement
Work direct with the landlord plus free in office parking
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