Senior Manager - NDIS Community Access and STR
Are you a natural leader who thrives on empowering teams and delivering high-quality services?
Do you want to make a real difference in the lives of people with disabilities while shaping the operations of a rapidly growing organisation?
AtWhat Ability, we don't just provide support – we create engaging, fun, and life-changing experiences for our participants.
With a national team of over 800 support workers, we're looking for aSenior Managerto oversee multiple regions, lead a team of managers, and ensure our services meet the highest standards.
Location:Macquarie Park, Sydney |Full time, Permanent
Are you a natural leader who thrives on empowering teams and delivering high-quality services?
Do you want to make a real difference in the lives of people with disabilities while shaping the operations of a rapidly growing organisation?
AtWhat Ability, we don't just provide support – we create engaging, fun, and life-changing experiences for our participants.
With a national team of over 800 support workers, we're looking for aSenior Managerto oversee multiple regions, lead a team of managers, and ensure our services meet the highest standards.
About the Role
You will:
Lead and support Regional and Area Managers, providing coaching, guidance, and regular performance oversight.




Ensure participant services are delivered safely, effectively, and with person-centred care at the forefront.
Track team performance against KPIs, operational goals, and compliance requirements, including NDIS standards.
Act as a key point of escalation for staff performance or operational challenges.
Support national initiatives, staff training, and process improvements to continuously enhance service delivery.
About You
We're looking for someone who is:
Authentic, reliable, and proactive – you see opportunities to make things better.
Experienced in managing teams and operations (experience in disability services is a bonus, not essential).
Confident leading and coaching managers to drive performance and positive outcomes.
Passionate about making a tangible difference for participants and their communities.
Why You'll Love Working Here
Join a fast-growing, purpose-driven organisation that is changing the disability sector.
Lead a diverse, vibrant team who value fun, impact, and results.
Be part of a culture that celebrates wins, supports growth, and puts happiness first.
Competitive salary, ongoing professional development, and genuine opportunities for career progression.
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📌 Senior Manager - Ndis Community Access And Str (Sydney)
🏢 What Ability
📍 Sydney