Join a temporary role as a Customer Service Representative in Lithgow, where you'll assist customers with their enquiries and provide effective support. This role is suited for those with a passion for delivering excellent service in the Business Services industry.

Our client is a well-established organisation within the Business Services industry. They are recognised for their commitment to delivering exceptional service and fostering a qualified work setting. This opportunity is based in Lithgow, offering a chance to contribute to a respected workplace.

Description
Respond promptly to customer enquiries via phone, email, or other communication channels.
Provide accurate information and resolve customer issues efficiently.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to ensure consistent service delivery.




Escalate complex issues to the appropriate department for resolution.
Assist in identifying opportunities to improve processes and customer satisfaction.
Adhere to organisational policies and procedures at all times.

Profile

A successful Customer Service Representative should have:
Previous experience in a customer service role, preferably within the Business Services industry.
Strong communication and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Proficiency in using customer service software and tools.
Problem-solving skills with a focus on delivering solutions.
A commitment to maintaining confidentiality and professionalism.
J-18808-Ljbffr

📌 Customer Service Representative Lithgow City Council
🏢 Page Group Australia
📍 Lithgow City Council