Join What Ability, a rapidly growing NDIS-registered disability service provider operating across four states in Australia.
We don't just provide support - we create engaging, fun experiences that help people with disabilities live their best lives.
With a national team of over 800 support workers, including professional and semi-professional athletes, our approach is simple: put happiness first.
We're looking for apeople-focused Team Leaderto support a local team of participants and support workers in Brisbane.
About the Role
This is a hands-on leadership role supporting the day-to-day coordination of a local team delivering disability support in the community.
You'll work closely with participants, families, and support workers to ensure services run smoothly, safely, and in line with participant goals.
The role combinespeople leadership, rostering, coordination, and problem solving, making it ideal for someone who enjoys working with people and thrives in a fast-paced setting.
This role is well suited to someone with experience in disability services who enjoys coordinating teams and building strong relationships.
Key Responsibilities
Support and guide a team of participants and support workers within your local area
Coordinate day-to-day rostering and scheduling to ensure participant needs are met
Build positive relationships with participants and their families
Provide coaching, feedback, and day-to-day support to support workers
Ensure support plans and key documentation are current and understood by staff




Respond to incidents, changes, or challenges in a timely and professional manner
Support recruitment, onboarding, and training of new support workers
Maintain accurate records of participant interactions and team communications
Work closely with senior leaders on service improvements and team development
About You
You're someone who enjoys working with people, building relationships, and helping teams succeed.
You may have experience as aSupport Worker, Team Leader, or in a coordination or rostering role, and you're ready to take the next step in your career.
We're looking for someone who is:
Reliable, honest, and authentic
Organised and able to manage competing priorities
A strong communicator who builds trust with participants, families, and staff
Calm under pressure and solutions-focused
Passionate about delivering high-quality, person-centred support
Experience in the disability sector is highly regarded, butattitude, initiative, and a genuine passion for supporting people matter most.
Why You'll Love Working Here
Be part of a fast-growing, purpose-driven organisation
Work with a vibrant and passionate national team
Make a genuine difference in the lives of people with disabilities
A supportive workplace that celebrates wins and values authenticity
Opportunities to grow your career as What Ability continues to expand nationally
The Details
Full-time, permanent position
Based in our Underwood office (Brisbane)
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📌 Area Manager - Disability Services (Queensland)
🏢 What Ability
📍 Queensland