Client Services Administrator - Accounting Practice
Atomic Business Advisers is a care-led business advisory and accounting firm based in Earlwood, with a legacy that stretches back to ****.
We are built on long-term relationships, straight talk, and doing things properly.
Many of our client relationships span decades and generations.
We also lean hard into technology and automation to lift quality, reduce admin noise, and free the team up for higher-value advisory work.
Our values show up in the day-to-day: Foundation | Strategy | Growth | Straight Talk | Legacy | Technology (with Care over the top of everything).
The role
Client Services Administrator
Based in Earlwood, Sydney Inner West
Full-time | office-based position
You will be part of an administration team of 7, supporting a team of 17 accountants.
You are the first point of contact for clients and a key part of keeping the office running smoothly.
You will own the admin engine room: reception, coordination, follow-ups, and the small details that make a professional firm feel calm, organised, and reliable.
Your responsibilities will include:
Providing day-to-day administrative support to accountants and managers
Preparing and lodging Australian Securities and Investments Commission forms
Assisting with company, trust and other entity establishments
Maintaining accurate client records and practice management systems
Preparing correspondence, documents and electronic signing packs
Monitoring deadlines and following up outstanding actions
Assisting with general reception and office administration as required
This role will suit you if you:
Are highly organised and comfortable managing competing priorities
Communicate clearly and professionally by telephone and email
Have strong attention to detail and take pride in accurate work
Enjoy working as part of a collaborative team




Are confident learning new systems and improving processes
Value consistency, reliability and high qualified standards
Are interested in technology, automation and artificial intelligence
What we look for
A minimum of two years' experience in an Australian accounting practice or a similar professional services environment
Experience dealing with the ATO & ASIC
Experience with company, trust or other entity establishments is highly regarded
Strong written and verbal communication skills
Good working knowledge of Microsoft Office and cloud-based systems
Permanent working rights in Australia
Applicants must have permanent working rights in Australia.
Skills and Behaviours
Client service: you communicate respectfully and make it easy for clients to work with us
Organisation: you manage deadlines, follow-ups and competing tasks effectively
Accuracy: you check your work and maintain clean, complete records
Initiative: you take ownership and follow matters through to completion
Teamwork: you communicate well across our local and offshore teams
Technology: you are comfortable learning systems and using technology to work efficiently.
We are a technology-focused firm, and you will use a range of cloud-based platforms daily, includingXero, Xero Practice Manager (XPM), ATO SmartDocs, FYI Docs, BGL CAS 360, Simple Fund 360, FuseDocs and FuseSign.
Care: you understand that every administrative task contributes to the broader client relationship
What you get
A stable firm with more than 60 years of history
A supportive and experienced administration team
Exposure to a broad range of accounting practice administration
Practical exposure to technology, automation and artificial intelligence
Clear systems, established procedures and support from experienced team members
Autonomy and trust, with high standards and clear expectations
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📌 Client Services Administrator (New South Wales)
🏢 Atomic Business Advisers
📍 New South Wales