SKEEN Clinic is seeking a friendly, organised, and patient-focusedReceptionistto join our growing team.
As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our busy specialist clinic.
If you thrive in a fast-paced healthcare environment and enjoy working as part of a supportive team, we'd love to hear from you.
Join a Growing Specialist Skin Clinic
About the Role
This is a front-of-house position responsible for supporting the daily administrative operations of the clinic while delivering exceptional customer service.
You will work closely with our doctors, nurses, and practice support team to ensure patients receive productive, compassionate, and high-quality care from arrival through to follow-up.
Key Responsibilities
Welcome and assist patients with professionalism and empathy
Manage appointments, enquiries, and patient bookings
Process Medicare, private billing, EFTPOS, and patient payments
Coordinate patient flow between reception, nursing, and medical staff
Maintain accurate patient records and documentation
Manage phone calls, emails, recalls, and appointment confirmations
Support daily clinic operations and reception administration
Assist with stock monitoring and ordering of basic reception supplies
Maintain confidentiality and comply with privacy requirements
Support accreditation, quality improvement, and clinic compliance activities
Escalate patient concerns appropriately and assist with complaint management




About You
You are organised, proactive, and enjoy providing outstanding customer service in a healthcare setting.
You have excellent communication skills and can remain calm and professional while managing competing priorities.
Essential
Previous experience working in a skin cancer clinic, general practice, procedural clinic, or similar healthcare environment
Strong administrative and organisational skills
Excellent communication and interpersonal skills
High attention to detail
Confident using computers and medical practice software
Ability to work collaboratively within a multidisciplinary team
Desirable
Certificate in Health Administration
Experience with Medicare billing and private billing
Knowledge of accreditation standards and healthcare compliance
What We Offer
Supportive and collaborative team culture
Opportunity to work in a growing specialist skin clinic
Modern clinical environment
Ongoing learning and professional development
Opportunity to contribute to improving patient care and clinic operations
Why Join SKEEN Clinic?
At SKEEN Clinic, we are committed to delivering exceptional skin health and skin cancer care through professionalism, compassion, and clinical excellence.
As our clinic continues to grow, we are looking for team members who are patient-focused, adaptable, and passionate about making a positive difference every day.
If you're ready to join a dedicated team where your contribution is valued, we'd love to hear from you.
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📌 Receptionist - Skeen Clinic (Brisbane)
🏢 Skeen Clinic
📍 Brisbane