Customer Service Representative Ryde City Council

Customer Service Representative Ryde City Council

06 Aug
|
Health and Aged Care Professionals
|
Ryde City Council

06 Aug

Health and Aged Care Professionals

Ryde City Council

Health and Aged Care Professionals – Macquarie Park NSW

Casual/Temporary

2mo ago , from Health and Aged Care Professionals

Perks
Two immediate opportunities available
Global healthcare industry leader
Contract through December 2026
High-performing collaborative team
Macquarie Park location

About the Company

Our client is a globally recognised healthcare and medical technology organisation supporting customers across hospitals, clinics, pharmacies and healthcare providers worldwide. With a strong reputation for innovation, quality and customer service excellence, the business continues to invest in its people, systems and operational capabilities.

About the Chance

Reporting to the Customer Service Manager, you will support the Vision Care division in a high-volume Customer Service environment. You will manage inbound customer enquiries, process orders, coordinate returns and credits,



provide stock updates and work closely with warehouse, distribution and supply chain teams. This role plays a critical part in maintaining customer satisfaction and ensuring products are delivered accurately and on time.

Duties
Process customer orders and resolve queries
Manage high volume inbound customer calls
Coordinate returns and credits
Track customer deliveries and provide stock updates
Liaise with couriers and manage order fulfilment activities
Maintain accurate customer records

Skills and Experience
SAP order processing
Customer service experience
High-volume call handling

Culture

An inclusive, team focused workplace that empowers innovation, values diverse perspectives and delivers better outcomes for patients.
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📌 Customer Service Representative Ryde City Council
🏢 Health and Aged Care Professionals
📍 Ryde City Council

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