Disability Support Worker for a Complex Youth Client
The Energy Community and Supports – Maroochydore QLD
Support Worker for a Youth Client– Sunshine Coast
In-Home Support | Complex Mental Health | Trauma-Informed Practice
We are seeking
dedicated, very confident, and extremely resilient Youth Support Staff
with proven experience in supporting individuals with complex mental health needs. This role requires the ability to work with a female client who may present with
extreme behaviours, Complex PTSD (CPTSD), Autism Spectrum Disorder (ASD), Pathological Demand Avoidance (PDA), and Borderline Personality Disorder (BPD).
Applicants must have strong mental health knowledge, be calm under pressure, and demonstrate confidence in managing both verbal and physical escalations.
Resilience (both mental and physical), professionalism, and the ability to maintain professional boundaries and standards
are essential to providing secure and effective support.
Setting:
Primarily
in-home support and community access
Supporting the participant
within their family dynamics
, you will not only be supporting the young person, but also working alongside their family
Applicants must be willing to attend shift on the
Sunshine Coast, between Caloundra and Nambour
as shift locations can occasionally change. The client uses a car owned by The Energy so you will not be using your own car for this.
Requirements:
NDIS Worker Screening Check (Yellow Card)
Working with Children (Blue Card)
National Police Check
First Aid & CPR
NDIS Worker Orientation Module
Certificates in Assisting with Medication, Infection Protection Control and Manual Handling
Reliable vehicle with
business cover also listed on insurance policy (if wanting to work with our other clients)
Strong understanding of
complex behaviours, addiction, and mental health




Proven experience with escalations and therapeutic models of care
Confidence in supporting clients and families in dynamic, sometimes high-pressure environments
Highly Desired:
Experience in a youth residential care setting
Cert III in Individual Support
or adjacent qualifications (students currently enrolled in Social Work, Psychology, OT or similar are strongly encouraged to apply)
TCI or MABO training
Strong mental health background and resilience under pressure
Confidence in
maintaining professional boundaries
and supporting emotional regulation
Experience with ASD and trauma-informed care
Roster:
Recurring weekly roster designed to
support consistency and prevent staff burnout
(no worker rostered for more than 2–3 shifts per week with this specific client).
We are seeking staff with availability
every Tuesday 9am to 1pm and every other Saturday 4pm to 9pm (Saturday commencing 15th August repeating pattern)
Staff Support:
We recognise this is a
demanding role
and ensure strong management support, including:
Ongoing contact with management to troubleshoot concerns and receive feedback
Confidential supervisions
available whenever required
Monthly staff meetings and team-building activities
Training in escalations and incident reporting
Mentorship and guidance from senior staff
Detailed information packs provided before buddy shifts, including safety planning, routines, and behaviour management tips
Active monitoring for burnout and roster adjustments where needed
About The Energy:
The Energy is a values-led, community-based support provider operating from Noosa to Caboolture. We deliver personalised care to NDIS and Child Safety clients with a wide range of support needs.
We pride ourselves on:
Matching staff and clients for compatibility
Ethical and sustainable support delivery
Recognising and valuing our workers
Providing professional growth opportunities
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📌 Disability Support Worker For A Complex Youth Client (Queensland)
🏢 The Energy Community and Supports
📍 Queensland