Join the Koko Team – National Account Manager Travel
At Koko Black Group, we create more than premium chocolate. We create moments of connection, craftsmanship and delight. Proudly Australian, we are passionate about sourcing the finest ingredients and delivering exceptional experiences through innovation, quality and our love of chocolate. Guided by our values of Passion, Leadership, Ownership and Trust, we continue to grow our presence across retail, travel and corporate partnerships.
About The Role
We are seeking a commercially driven and relationship-focused National Account Manager - Travel to join our Sales team. Reporting to the General Manager Sales, this role is responsible for managing and growing strategic partnerships across the Travel channel, including Travel Retail, Airlines and Cruises. You'll drive sustainable growth through strategic account planning, commercial negotiation, new business development and exceptional customer partnerships. This is an exciting opportunity to shape Koko Black Group's presence across premium travel environments while delivering solid commercial outcomes and memorable customer experiences. This role is predominantly Melbourne based, with interstate travel required.
What You'll Be Doing
Manage and grow a portfolio of Travel Retail, Airline and Cruise accounts
Develop and execute joint business plans that drive mutually beneficial growth
Identify and convert new business opportunities across the travel sector
Lead commercial negotiations including pricing,



trading terms and promotional activity
Deliver accurate forecasting and contribute to the S&OP; process
Collaborate with Marketing to execute seasonal campaigns and promotional programs
Ensure Koko Black products and brand standards are consistently represented across all customer touchpoints
Build strong industry networks and stay across emerging travel and premium food trends
Bring customer insights and market intelligence back into the business to inform future opportunities
About You
You are a commercially astute account manager who thrives on building long-term partnerships and delivering results.
You'll Bring
Experience in account management, business development or sales within FMCG, retail, travel or hospitality sectors
Strong commercial negotiation and relationship management skills
Proven ability to identify and convert new business opportunities
Experience managing budgets, forecasts and account plans
Excellent stakeholder management and communication skills
A proactive, solutions-focused approach and a strong sense of ownership
Passion for premium brands and exceptional customer experiences
Why Join Koko Black?
Opportunity to work with a proudly Australian premium brand
Collaborative and passionate team culture
Ongoing learning and development opportunities
Team member discounts across our entire range
A business committed to innovation, growth and creating memorable experiences
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📌 National Account Manager - Travel (Melbourne)
🏢 Koko Black Chocolate
📍 Melbourne