Birdie & Shank blends golf, tech, food, drinks, and positive energy into one space. First-timers feel comfortable. Golf nuts feel at home. Everyone gets looked after.

Now we are hiring Customer Experience Crew, casual and part time.

If you care about standards, love people, and are not afraid to speak up, keep reading.

Join the Team at Birdie & Shank

Brisbane's Biggest Indoor Golf Club

We are not a traditional golf venue.

The Role

You will move across the venue, golf bays, bar, café, and retail.

On shift, you might:
Welcome guests and get them set up
Manage bookings and keep sessions running smoothly
Show current players how the simulators work
Troubleshoot basic tech issues
Take food and drink orders
Prepare café items and beverages to our standards
Deliver food and drinks across the venue
Keep the space clean and ready for the next group

We will train you properly. We expect you to follow the standards properly.

What Matters Most (Essentials)
You love people and enjoy creating a excellent experience
You are eager to learn and open to feedback
You follow SOPs and do not cut corners
You speak up when something is not right, or could be better




You take pride in doing things properly
You bring good energy to the team
You are reliable
You can work evenings and weekends

RSA and Food Safety certificates are required for certain shifts. If you are the right fit, we will guide you through what is needed.

We are open to juniors who are respectful, switched on, and ready to learn. (Hourly rate will vary based on MA000080 award)

Nice to Have
Barista experience
Golf knowledge
Interest in sport
Previous hospitality experience

Helpful, but not essential.

This Role Is Not For You If
People are not really your thing
You prefer winging it over following clear standards

We are building a team that backs each other and protects the vibe of the venue.

That means ownership. Effort. And confidence.

What You Get
Casual or part time flexibility
Real training, not "figure it out yourself"
A supportive team culture
Staff perks including simulator time and gear
The chance to grow with a brand reshaping the golf scene in Brisbane
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📌 Indoor Golf Club Attendant Brisbane
🏢 Birdie and Shank
📍 Brisbane