Catering HQ is looking for proactive and experienced Restaurant Supervisor to join our dedicated team at our newest restaurant The Steakhouse located in Castle Hill RSL. We provide outstanding opportunities for career progression.
THE BRAND
Catering HQ is a family run company that was established in ****. We currently have 20 fabulous venues across Sydney and Melbourne. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service.
DUTIES & RESPONSIBILITIES
Communicate with co-workers and management to solve problems and improve quality and service
Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
Understand and anticipate customer needs and aim to exceed these requirements
Provide exceptional quality, consistent offerings to our guests




Assist in reaching business goals and objectives as set out by management
KEY QUALITIES
Exceptional attention to detail
Positive and flexible attitude
Highest level of presentation and grooming standards
Confidence to take charge and own the result, yet humble enough to listen and learn
Honest and able to give and receive genuine feedback taking action as needed
Able to follow direction and hold yourself to a high standard
Have a strong customer service focus
Professional, upbeat and friendly personality
EXPERIENCE
1-2 years' Experience in a similar role is ideal
Fine dining experience is highly regarded
Able to follow premium restaurant sequence of service
Strong wine and food pairing knowledge is advantageous
Experience in a leadership role, training staff in a premium setting
WHY JOIN US?
Lunch on us while on shift
Discount on Coffee while on shift
Discounts from our suppliers such as Vittoria Coffee
Internal and external training opportunities
The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.
Only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Restaurant Supervisor (New South Wales)
🏢 Catering HQ
📍 New South Wales