Student Accommodation sites | Overnight Shifts | Purpose-Driven Role
CONSTANT
is seeking
Resident Support Officers
to join our overnight team within student accommodation residences.
This role reflects a modern, people-first approach to safety - prioritising wellbeing, respect, and community support alongside traditional security responsibilities.
We are committed to building diverse and inclusive teams and
encourage applications from women and underrepresented groups
, recognising the value of varied perspectives in creating safe and supportive residential environments.
If you're looking for a meaningful overnight role where empathy, communication, and presence are just as important as security experience, this could be a great fit.
About the Role
As a
Resident Support Officer
, you'll be a calm, approachable, and trusted presence for students after hours.
You'll play a key role in supporting student wellbeing, responding to concerns, and helping maintain a safe and welcoming community.
This role may suit:
Security professionals looking for a more people-focused environment
Individuals from community services, education, health, or customer service backgrounds who hold a security licence
Employment Type:
Permanent Part-Time
Roster:
Thursday to Sunday
Shifts:
Overnight
Pay Rates on PPT basis:
Weekdays: $***** per hour
Saturday: $***** per hour
Sunday: $***** per hour
Public Holidays: $***** per hour
Key Responsibilities
Provide after-hours support to students in residence
Respond to wellbeing concerns with empathy and professionalism
Conduct visible, non-enforcement-focused walkthroughs
Assist with lockouts, enquiries, and access to facilities




Coordinate with emergency or on-call services when required
Complete incident reports and maintain system updates
Promote a safe, respectful, and inclusive environment
Liaise with university and residential life teams
About You
We're interested in candidates who are:
People-focused, approachable, and calm under pressure
Strong communicators with a customer-service mindset
Confident using basic systems and completing written reports
We welcome applicants from:
Security backgrounds seeking a more community-oriented role
Community services, allied health, education, youth work, student support, multicultural services, hospitality, or customer service backgrounds (with a valid licence)
Essential Requirements
Current QLD Security Licence (mandatory)
Working with Children check (Blue card - must have or willing to obtain one)
Availability to work overnight shifts
Solid communication and interpersonal skillsProfessional and approachable manner
First Aid & CPR
RSA
Willingness to undertake Mental Health First Aid and Trauma-Informed Care training
Why Join CONSTANT?
Be part of a role that genuinely supports student wellbeing
Work within a diverse, inclusive, and supportive team
Access ongoing training and professional development
Employee Assistance Program (confidential support)
Stable and consistent overnight roster
Our Commitment
CONSTANT is an Equal Opportunity Employer.
We value inclusion, respect, and diversity, and welcome applications from people of all backgrounds and identities.
In line with the
National Higher Education Code to Prevent and Respond to Gender-Based Violence
, successful applicants will be required to complete relevant screening and disclosures to support a safe environment for all.
#J-*****-Ljbffr

📌 Resident Safety & Security Support Officer (Overnight) - Brisbane
🏢 Constant Security Services
📍 Brisbane