Job Description General Hand - Dispatch Permanent full-time position with competitive remuneration and benefits
Location: Murarrie, Queensland, Australia
Work with a dedicated, cohesive and welcoming team onsite at our modern, comfortable plant Upskill whilst being fully supported and encouraged Join a trusted global leading Animal Health organisation
As a General Hand - Dispatch, you will support our Animal Health operations at the Brisbane manufacturing site by physically stocking dispatch warehouse areas, picking and packing customer orders, and preparing goods for export.
Working as part of a dedicated team, you will help ensure products are dispatched safely, efficiently, and in line with customer expectations.
In this role, you will carry out daily warehouse and dispatch activities, maintain accurate records and documentation, support stocktakes and deliveries, and help maintain a clean, safe, and secure working environment.
Training will be provided across key systems, processes, and compliance requirements.
What You Will Do Responsibilities include, however not limited to:
Pick, pack, label, and dispatch customer orders accurately and on time.
Stock and maintain dispatch warehouse areas in a safe and organised manner.
Ensure goods are stored correctly and in the appropriate location.
Maintain good housekeeping and warehouse security at all times.
Assist with stocktakes, daily deliveries, and pick-ups as directed.
Ensure all work is completed in accordance with Quality, Environmental Health & Safety, and company procedures.
Maintain accurate documentation and comply with all SOPs, policies, and procedures.
Complete PV training and report any potential adverse events or product quality complaints in line with required processes and timelines.
Identify hazards, risks, and environmental aspects, and elevate or document them appropriately.
Support audits, inspections, corrective actions,



and EHS improvement activities as required.
Contribute to continuous improvement by identifying opportunities to improve quality, processes, and systems.
What You Must have
Strong computer skills, with a high level of proficiency in Microsoft Word and Excel.
SAP system knowledge is an advantage.
Physically capable of manual handling tasks.
Multiskilled, organised, methodical, and pragmatic.
Strong problem-solving ability.
Customer-focused with a continuous improvement mindset.
Demonstrated emotional intelligence, empathy, resilience, and adaptability.
Team-oriented, with the ability to collaborate across functions and contribute proactively.
Demonstrated ethics and integrity, with responsible use of company assets.
What You Can Expect
Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation.
Exposure to upskill and develop in your role.
Flexibility and opening doors to other opportunities and skillsets.
Joining a collaborative team of likeminded individuals.
We are proud to be a company that embraces the value of bringing talented and committed people together.
The fastest way to breakthrough innovation is when ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
We are an equal opportunity employer, committed to fostering an inclusive workplace.
Required Skills
Assembly Line
Basic Math
Computer Literacy
Corrective Action Management




Data Entry
Delivering Value
Forklift Operations
Health Safety Management System
Health Safety Regulations
Housekeeping
Inventory Management
Machinery Operation
Manufacturing Quality Control
Manufacturing Techniques
Packaging Operations
Policy Procedures
Production Efficiencies
Safety Protocols
SOP Compliance
Preferred Skills
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific.
Please, no phone calls or emails.
Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements: No Travel Required
Adaptable Work Arrangements: Not Applicable
Shift: Not Indicated
Valid Driving License: No
Hazardous Material(s): N/A
Job Posting End Date: 08/11/2026
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.
The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century.
Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
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📌 General Hand - Dispatch (Brisbane)
🏢 MSD Malaysia
📍 Brisbane