Restaurant Operations Manager - Multi Site
The Community - Brisbane Square
About us
The Rebelo Group is a dynamic hospitality organisation dedicated to delivering exceptional experiences to our guests. We pride ourselves on operating world-class venues that combine outstanding service, innovative programming, and a genuine commitment to creating memorable moments. Our portfolio spans multiple hospitality and entertainment establishments across Queensland, and we're committed to fostering a workplace culture that values excellence, teamwork, and continuous improvement
We have created a casual restaurant dining precinct in Brisbane Square with 7 venues & bars opening in Sep/Oct this year. We are now looking for a Hospitality Operations Professional to launch, lead, drive and manage this concept.
Key responsibilities
Oversee daily venue operations, including opening and closing procedures, and ensuring all areas meet our high standards of cleanliness and presentation
Manage and lead a diverse team of staff, including recruitment, training, scheduling, performance management, and fostering a positive workplace culture
Ensure strict compliance with all health and safety regulations, licensing requirements, and company policies
Monitor and manage budgets, control costs, and identify opportunities for operational efficiency and revenue optimisation
Maintain excellent customer service standards and handle guest concerns and complaints professionally and promptly
Coordinate with various departments including food and beverage, security, maintenance,



and entertainment to ensure smooth operations
Conduct regular venue inspections and maintenance scheduling to ensure facilities remain in excellent condition
Analyse operational metrics and reporting to management, identifying trends and recommending improvements
Plan and execute venue events, functions, and special occasions in coordination with relevant teams
Implement and maintain operational systems and processes to enhance efficiency and guest satisfaction
What we're looking for
Proven experience in multi site venue management, hospitality operations, or a similar management role, preferably within the hospitality and tourism sector
Strong leadership skills with the ability to motivate, develop, and manage teams of varying sizes
Excellent knowledge of health, safety, and licensing regulations relevant to hospitality venues
Proficiency in budget management, financial reporting, and cost control
Outstanding customer service orientation and proven ability to resolve conflicts diplomatically
Robust organisational and multitasking abilities with excellent attention to detail
Excellent communication and interpersonal skills
Proficiency with hospitality management systems and point-of-sale technology
Problem-solving mindset with the ability to make sound decisions under pressure
Flexibility to work varied hours, including evenings, weekends, and public holidays as required
Current RSA (Responsible Service of Alcohol) certification and Working with Children Check (if applicable) are desirable
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📌 Restaurant Operations Manager - Multi Site (Brisbane)
🏢 The Rebelo Group
📍 Brisbane