1d ago , from Illawarra Mercury Job Board
Customer Service and Office AdministrationWetherill Park, Sydney NSW
Customer & Office Administration
Full time
Customer Service and Office AdministrationWe are an importer and wholesaler that specializes in Furniture and Houseware products to the Major Retailers in Australia, Our office is located in Wetherill Park.
About the Role:
This full-time position is ideal for someone with a passion for customer service and strong communication skills.
You'll play a key role in supporting our clients and ensuring a smooth order and delivery process.
Key Responsibilities:
Data entry and order processing
Answering the phone call and response to the email inquiries related to orders and deliveries and any others related to the products .
Communication with the stores and the suppliers about quality issues and helping to solve the problem .
Edit the sales report excel , catalogue , inventory to support manager and sales team
Warranty claims processing
General office administration duties
What We're Looking For:
A responsible and service-driven individual with robust attention to detail
Ability to work autonomously and manage priorities effectively.




Professional manner and communicating with the team and the stores .
Prior experience in the furniture retailer and Supermarket would be great.
Processional and go attitude and great efforts bring to our business.
Australian driving licence will be required .
Skills, Attributes, and Experience Criteria
Must have current knowledge/experience in the use of MYOB and the ability to learn a new POS system.
Proficiency with using Microsoft Office (Excel / Word / Outlook).
An impeccable standard of attention to detail and accuracy is essential.
Excellent English communication and skills - Oral and written.
Possess organizational and time management skills – the ability to multitask and meet deadlines.
Benefits and Culture
Stable business and work hours
Friendly family business and lot of opportunity to learn
On‐site parking available
We hire Australian permanant residence or Citizen with work permission .
2-3 references required ,
Employer questions
Your application will include the following questions:
Do you have customer service experience?
Do you have experience using MYOB?
Do you have data entry experience?
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📌 Customer Service And Office Admin (New South Wales)
🏢 Illawarra Mercury Job Board
📍 New South Wales