Complete Health at Crossways – Terrigal NSW
Complete Health at Crossways is seeking aMedical Receptionistto join our healthcare team on acasual basis, which could lead into a permanent part time position.
This is a vital front-facing position located inTerrigal, NSW ****, where you will be the first point of contact for our patients.
What you'll be doing
Greeting patients warmly and professionally upon arrival, managing check-in procedures and maintaining accurate patient records
Scheduling and confirming patient appointments, ensuring efficient clinic scheduling and minimising wait times
Answering telephone enquiries professionally and directing calls to appropriate staff members
Processing patient payments, managing invoices and maintaining cash handling procedures with accuracy
Updating and maintaining patient files and medical records in accordance with privacy and confidentiality regulations
Assisting clinicians by preparing patient notes and ensuring all necessary documentation is completed before appointments
Managing reception area cleanliness and organisation to maintain a professional and hygienic environment
Supporting administrative tasks including data entry, filing and general office duties
Responding to patient enquiries regarding services, fees and medical procedures with knowledge and professionalism
What we're looking for
Experience with Best Practice, Microsoft Office, Workers Compensation




Proven experience working as a medical or healthcare receptionist, or equivalent experience in a busy reception environment
Excellent communication and interpersonal skills with the ability to interact professionally with patients, visitors and staff
Strong organisational abilities with competency in managing multiple tasks simultaneously
Excellent attention to detail and accuracy, particularly when handling patient information and financial transactions
Professional and compassionate telephone manner and active listening skills
Understanding of patient privacy and confidentiality requirements, including compliance with relevant healthcare legislation
Ability to remain calm and courteous, even during busy periods or challenging patient interactions
Reliable, punctual and a team player
What we offer
Complete Health at Crossways is committed to providing a supportive and professional workplace where our team members thrive.
As a casual Medical Receptionist, you will enjoy the flexibility of casual work arrangements that may suit your lifestyle needs.
We foster a collaborative team environment where your contribution is valued and recognised.
Our clinic is dedicated to maintaining high standards of patient care and qualified practice, and we support our staff through ongoing training and development opportunities to enhance their skills and knowledge in medical administration and healthcare service delivery.
#J-*****-Ljbffr

📌 Medical Receptionist (Central Coast)
🏢 Complete Health at Crossways
📍 Central Coast