Admin / Student Support Officer — Part-Time
We are seeking a friendly, organised and proactiveAdmin/Student Support Officerto join our team at our Surfers Paradise campus on apart-time basis.
About the Role
You will be the first point of contact for students and visitors, providing administrative support across the campus while delivering outstanding student services throughout the enrolment lifecycle.
Hours
This is apart-time position, 3 days per week, 9am–5pm, on either:
Friday, Saturday and Sunday,or
Saturday, Sunday and Monday
There is potential for additional hours as our student numbers grow.
Training & Interviews
Interviews will be heldface to face at our Fortitude Valley office in Brisbane.
Successful candidates will also complete3–4 weeks of training at our Fortitude Valley officebefore moving into their ongoing role at Surfers Paradise.
Key Responsibilities
Administration
Manage front desk, phone and email enquiries in a professional and timely manner
Maintain student records and ensure data integrity in the student management system
Assist with scheduling, room bookings and coordination of class timetables
Prepare documents,



letters and correspondence as required
Support students with their study journey
Liaise with trainers, management and external stakeholders as needed
Student Support
Provide friendly, skilled support to students throughout their enrolment journey
Monitor student attendance and follow up on absences in line with college policy
Assist students with course queries, payment plans and fee-related enquiries
Escalate student welfare concerns to the appropriate team member
Coordinate orientation activities for new students
Facilitate communication between students, trainers and management
Assist students in navigating their course requirements and assessment deadlines
What We're Looking For
Strong communication and customer service skills
Be reliable and punctual
Excellent attention to detail and organisational ability
Comfortable working across administration and student-facing support
Availability across one of the two 3-day rosters above
Able to attend training in Fortitude Valley for the initial 3–4 weeks
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📌 Admin / Student Support Officer — Part-Time (Queensland)
🏢 seek.com.au
📍 Queensland