Decorug Castlehill is a leading provider of quality home furnishings and décor solutions.
We are committed to delivering exceptional customer service and offering a curated selection of products that transform houses into homes.
Our team is passionate about helping customers find the perfect pieces to suit their lifestyle and budget, and we pride ourselves on creating a welcoming shopping experience.
About the role
We are seeking a talented and enthusiasticSales Consultantto join our team at our Castle Hill NSW location on afull-time/part-time/permanent casualbasis.
In this role, you will be the face of Decorug Castlehill, engaging with customers, understanding their needs, and guiding them towards the ideal decor and furnishing solutions.
You will play a vital role in driving sales, building customer relationships, and contributing to the overall success and growth of our business.
This is an excellent prospect for someone who is passionate about sales and customer service to develop their career within a dynamic retail environment.
Key responsibilities
Greet customers warmly and professionally, creating a welcoming atmosphere that encourages browsing and purchasing
Assess customer needs and preferences through active listening and consultation, providing tailored product recommendations
Demonstrate product features, benefits and quality to customers, highlighting how items meet their specific requirements
Process sales transactions accurately and efficiently using point-of-sale systems
Maintain in-depth product knowledge across our full range of home furnishings and decor items
Achieve individual and team sales targets through effective selling techniques and customer engagement
Build and maintain strong customer relationships to encourage repeat business and referrals
Keep the showroom clean, organised and visually appealing, ensuring product displays are current and attractive
Handle customer inquiries and concerns with professionalism and resolve issues promptly
Collaborate with team members to support a positive and productive work environment
What we're looking for
Proven experience as a Sales Consultant or similar customer-facing sales role in retail or a related industry
Strong communication and interpersonal skills with the ability to engage customers confidently and professionally
Excellent listening and consultative selling abilities, with a genuine interest in understanding customer needs
Demonstrated ability to meet and exceed sales targets and performance goals
Product knowledge and the ability to quickly learn and retain information about new products and services
Problem-solving skills and the ability to handle customer concerns with patience and professionalism
Attention to detail and the ability to manage administrative tasks such as sales paperwork, in store quotes and transactions accurately
Ability to work independently and as part of a team in a quick-paced retail environment
Flexibility to work retail hours, which may include weekends and public holidays as required
What we offer
Competitive salary package commensurate with experience and qualifications
Ongoing training and professional development opportunities to enhance your sales and product knowledge
Commission
A supportive and collaborative team environment with an inclusive workplace culture
Staff discounts on our range of home furnishings and decor products
Flexible working arrangements where possible to support work-life balance
A rewarding role where your contributions directly impact business success
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📌 Sales Consultant (New South Wales)
🏢 Decorug Castlehill
📍 New South Wales
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