We are seeking an enthusiastic and motivated team player who is eager to learn and willing to assist wherever needed. You will have strong communication skills, excellent attention to detail, and a commitment to delivering high-quality outcomes.
To be successful in this role, you will demonstrate:
Solid communication and customer service skills
Excellent organisational and analytical abilities
High attention to detail and accuracy
A proactive and positive attitude with a willingness to learn
Previous experience in accounts receivable, administration, customer service, or the healthcare industry will be highly regarded but is not essential.
Experience using Ultra and knowledge of the Medicare Advantages Schedule (MBS) would be advantageous.
This is an excellent entry-level chance with full training provided,
making it ideal for candidates looking to build a career in Accounts Receivable.
Key Responsibilities
Responding to patient invoice enquiries via phone and email
Processing and managing Medicare and Private Health Fund claims, payments, and rejections
Reconciling bank receipts, health fund remittances, and merchant payments against outstanding invoices
Providing quotes to patients and processing payments over the phone
Assisting with account follow-up and resolution of outstanding billing matters
General administrative support as required
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